How to Overcome Amazon Seller Account Suspension?

• Admin
• Wednesday 27th of July 2022

You, as an Amazon seller, have all the right to worry about when you can’t sell, and you can’t make money due to the seller’s account suspension. But the good news is that you can reinstate the suspended account. We are here to guide you with everything you need to know about Amazon suspension. Our article covers the reasons for which your Amazon account has been suspended and things to keep in mind while preparing a plan of action.

Reasons why Amazon Seller Account Suspended

Weak Health of Amazon Seller Account

One of the major reasons for the amazon seller account suspension is the weak amazon health page. Several metrics need to be kept under surveillance; such metrics include order defect rate, cancellation rate, valid tracking rate, return dissatisfaction rate, invoice defect rate, late dispatch rate, and on-time delivery rate. There are ideal rates for the rates mentioned above, and if your performance is not able to meet the standard, then the chances of amazon seller account suspension get higher.

Policy Violation

Amazon is very strict about its seller policy, and any violation from the seller’s side may lead to the road of suspension. They want to serve their customers, which is why they are very strict about it.

Restricted Product Listings

Selling counterfeit, inauthentic, and illegal products is prohibited. You can check out the number of items that are restricted from selling, and if you sell those items, then Amazon will find out and suspend your account. This suspension can result in being banned forever from the platform.

Multiple Accounts

Amazon sellers are not allowed to have more than one seller’s account while selling the same kind of items. If you wish to have more than one account, you must seek approval from Amazon; otherwise, your accounts will get suspended. Another important thing to keep in mind is to refrain yourself from creating a new seller account once your old seller account gets suspended. Your new account will be suspended as soon as it comes to the notice of Amazon. Rather you can file a strong plan of action in order to reinstate your old suspended account.

Things to Keep in Mind for Preparing a Plan of Action:

Use Concise Language

One of the key things to remember while writing a plan of action for amazon’s team is to describe the issue in very short, simple declarative sentences that are easy to understand. Avoid unnecessary details, complexities, punctuations, or anything else that makes it difficult to read the sentences.

Avoid Confusing References

Another important aspect to keep in mind is to avoid the usage of confusing references. As the local references or examples can confuse the reader as they might not be able to connect with them. Instead, give them a global example.

Clarity

The purpose of a good plan of action is to persuade the reader to reinstate the suspended account. Write clearly in the outline format with small paragraphs and bullet points for better visibility, readability, and clarity.

How to Recover an Amazon Seller Suspended Account?

The prime key mantra to reinstate the amazon suspended account is patience. Sometimes it may take longer than expected, so patience is very important. The first step in the reinstatement process is a good plan of action.

Accept the Mistake

Don’t shy away from acknowledging the mistakes committed you. Even if your issue is late delivery and then you accept it and tell them you have noticed the issue and are ready to shift to a new courier delivery service provider. Irrespective of whatever your mistakes are, ensure to acknowledge them. The tone of the language should be very polite.

Show How You have to Rectify the Mistakes

Before you submit the plan of action, include the steps you are ready to take to rectify the past mistakes. For example, if some of the product listings are violating the policy, then you must modify them or delete them to avoid the occurrence of such a situation in the future. Writing addressing the issue, first of all, mention all the steps that you have already taken to address the current situation.

Keep it short

The tough reality about Amazon is that they are already busy with a number of requests to reinstate the suspended account. Instead of telling them your entire story, keep the brief short and to the point. Amazon is only interested in understanding what went wrong and what you have done to resolve the problem, and how you can assure them the same thing won’t be repeated.

Conclusion

Undoubtedly, an amazon seller account suspended state can be daunting and depressing. To beat this state, take the help of the Amazon seller account suspended appeal service. AMZSidekick is a fast-growing amazon appeal service in the UK. We have extensive years of experience in offering suspension services.

FAQs

How to select a reliable amazon suspension appeal service?
To select the reliable amazon suspension appeal service, look for an experienced name with great customer reviews in the UK. Go for AMZ sidekick.

How many times can I file an appeal on Amazon?
There are no limits on the number of times you can file an appeal on Amazon.